Frequently Asked Questions
Everything you need to know about your Gandys journey.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK, while international orders can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging. Please ensure tags are still attached to receive a full refund.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. Many of our products use organic cotton, recycled polyester, and sustainable leather alternatives to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing the results to our chart to ensure the perfect fit for your adventure.